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We value creativity
and are committed to delivering innovative products within
the risk-management solutions industry. We aim to anticipate
changes in client requirements, while responding to changing
consumer trends, increasing regulation and the differing needs
of particular industries. Our extensive product portfolio
backed by CompuScan's technical prowess positions us to set
new benchmarks for the industry. |
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Credit Chex will
be introducing its suite of products and services in phases
with Credit Bureau Services being the foundation for other
products. The credit bureau will collect, from all subscribing
credit lending agencies, relevant data that could affect the
lending decision to collate individuals’ personal and
financial data and create a comprehensive credit report for
the creditor. Information is gathered and maintained on an
account level basis, with payment history built around a customer.
Our value-added services are capable of transforming
information into a perceptive knowledgebase allowing a 360º
view of a customer, a collateral-centric viewpoint for valuation,
owner and debt analysis, or a product-centric or household-centric
perspective for increased efficiency and target marketing. |
Value-added services
use a variety of techniques, ranging from simple data aggregation
and cross-referencing to complex statistical algorithms, to
provide an output that provides the lender with a simple interpretation
of the information available.
This allows decision makers to monitor and
track customer behavior and patterns leading to enhanced risk
prevention as well as cross-selling and up-selling opportunities
for an overall improved customer experience and profitability.
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Our bureau service
comes loaded with credit scoring, which is a risk score based
on credit reference data. The score establishes the profitability
of repayment, or risk, of granting credit and is developed
using data analysis and statistical techniques.
The system awards points based on information
in the credit report, and the resulting score may be compared
to that of other consumers with similar profiles. With this
information, lenders can predict the borrower’s likelihood
to repay a loan and make timely payments.
Credit Scoring will be offered in phases with three variable
scoring modules: Bureau, Industry and Institutional Scoring.
Focused areas would include: credit scoring for customer acquisition,
application scoring for fraud detection and premium processing,
collections scoring for efficiency and customer profitability
scoring for target marketing and customer retention. |
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The scalable
and robust global application processing solution, which
will be offered at a later stage, receives, validates
and processes applications from multiple channels. It
enriches application data from relevant internal and
external data sources and applies complex business rules
and strategies to make appropriate lending decisions
consistently across the organization.
The solution helps organizations turn
applicants into loyal, profitable customers. Credit
Chex’s technical delivery and integration expertise
include web-enabled technology and the ability to choose
from a range of off-the-shelf industry templates through
to a fully customized solution. |
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Globally, fraud has
been identified as the biggest cause of revenue loss
for financial, telecommunications and insurance organizations.
Application fraud detection is a balance between the
speed of decision making, which affects customer service
and accurate detection and control of fraud.
Credit Chex will be offering a market-leading
application fraud prevention solution that can be seamlessly
integrated with application processing and is accurate
in highlighting fraud to maintain positive customer
experience. Credit Chex offers a complete global application
fraud prevention solution to stop fraud losses before
they start. |
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The growth in
consumer credit has created a corresponding growth in indebtedness
and levels of delinquency, a trend that is increasingly becoming
an issue for lenders in many markets.
Credit Chex will use CSD’s collections, experience
and expertise to combine advanced analytics with sophisticated
tools for decision support and workflow management to create
a complete end-to-end strategic collections package. The solution
enables organizations to improve efficiency and effectiveness,
maximizing customer service and reducing both the costs associated
with collecting debts and the credit losses written-off. This
solution will be offered in the near future. |
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 Leading
organizations around the world rely on Strategy Management
to help them make the right decision at each stage of their
customer’s life cycle – from targeting and acquisition
of new business, through to day-to-day customer management
and the continuing development of a profitable relationship.
In the dynamic financial services market, the focus is turning
towards retaining and maximizing existing customer relationships
and minimizing the effects of voluntary churn.
Customer Strategy Management solution, which
will be offered at a later stage, uses the information available
to identify key customer behaviors from data. This enables
the client to understand the customer and their contribution
to the organization’s profit. This solution will be
offered in the near future. |
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In the competitive
customer service sector, companies need to constantly track
changing customer preferences and quickly adapt to their varying
demands. Business Intelligence (BI) services enable companies
to introduce products or services in anticipation of customer's
changing demands. BI solutions provide comprehensive knowledge
of the factors affecting an organization’s business
to help them make better decisions.
The BI services will be built
around the credit bureau data and offered in a web-hosted
environment. Different operational and analytical reports
as well as executive dashboards will be offered to client
users including credit policy analysts, risk analysts and
product managers to empower smarter decision-making. |
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